Lizaro Privacy Policy
Last updated: April 14, 2026
At Lizaro, we are committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.
Information We Collect
We collect personal information lawfully and fairly, including your full name, date of birth, address, email, phone number, and government-issued ID for account registration and verification. Financial details such as payment methods, transaction history, and source of funds are gathered to comply with anti-money laundering (AML) obligations. We also collect gaming activity data like betting patterns and session duration, plus technical data including IP address, device information, and cookies during platform use.
How We Use Your Information
Your information is used for account management, identity and age verification, processing deposits and withdrawals, and providing personalized gaming experiences. We process data to prevent fraud, ensure platform security, and meet responsible gambling requirements under Australian laws. Additionally, it supports customer service, marketing communications, and regulatory reporting to bodies like AUSTRAC.
Information Sharing
We disclose personal information only as required by Australian law, such as to regulatory authorities, law enforcement, or the ACT Gambling and Racing Commission under the Casino Control Act. It may be shared with trusted service providers like payment processors and identity verification services, who must comply with the APPs and confidentiality agreements. We do not sell your information to third parties.
Data Security
We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorised access, loss, or misuse. Regular security audits and compliance with Australian privacy standards ensure data integrity. Information is retained only as long as necessary for legal, regulatory, or business purposes, typically seven years for transaction records per AML requirements, then securely disposed.
Your Rights
Under the Privacy Act 1988 and APPs, you have the right to access, correct, or update your personal information held by us. You may request deletion where practicable, withdraw consent for non-essential processing, or opt for anonymous transactions where possible. To exercise these rights or lodge a complaint, contact us; we will respond promptly and facilitate procedures in line with Australian privacy legislation.
Cookies and Tracking
We use cookies and similar technologies to enhance site functionality, analyse usage, and personalise your experience on our platform. These collect technical data like IP addresses and browsing behaviour, in compliance with Australian privacy laws. You can manage cookie preferences through browser settings.
Contact Us
For privacy concerns, access requests, or complaints, please contact our Privacy Officer. We aim to resolve issues promptly in accordance with the Privacy Act.
[email protected]